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People Strategies to Implement Right Now to Improve Business Results and Your Bottom Line

ICC January 27, 2020 0 Comments

By: Meredith Masse

Talent managers from more than 1,000 organizations in 25 countries representing 16 major industry groups participated in our annual global survey on the future of work, and the results are in. Globally, the top three people strategies reported as being the best solutions to talent management challenges that plague most organizations are:

  • Training
  • Development
  • Coaching



Well-executed and expertly designed leadership development programs, especially for meeting the needs of geographically dispersed employee populations, are the leading method for closing skills gaps.

  • 37% of respondents are using internally developed leadership development programs and
  • 28% are looking to external partners for supporting development efforts.

Coaching continues to be an effective way to develop employees who are ready to positively impact business results, based on the number of coaching activities that make the list of most powerful people strategies:

  • Training managers to become better coaches
  • One-on-one coaching with external coaches
  • Coaching programs for high-potential employees and leaders


Again, these development activities – leadership development programs and coaching for individuals and teams – are regarded as the best solutions to the people challenges organizations are facing. Survey respondents also pinpointed the top six skill gaps needing to be closed with these development methods, empowering organizations to achieve better bottom-line results.

The top six skills globally recognized as critical to business success have shifted in the last few years. In 2020, organizations need to see employees who excel in:

  1. Collaboration
  2. Embracing change
  3. Leadership agility
  4. Clear communications
  5. Creativity and critical thinking (tie)


To download the complete global research study report on the Future of Work, click here.

Do these strategies and skills mirror what’s needed in your own organization? Need to close the skills gaps to accelerate business results? Looking for a more modern approach to development? 

Contact ICC to discuss upgrading leadership development activities with our powerful Accelerator™ Leadership Development Program or supporting your managers and leaders with game-changing, one-on-one coaching.

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Exciting news from ICC!

ICC is excited to announce that we have joined forces with Keystone Partners. With our shared commitment to providing innovative solutions as trusted advisors, Keystone Partners and ICC are set to revolutionize the HR industry and redefine the way organizations address their professional development and career transition needs.