If you are having layoff conversations, then you should also be talking about outplacement services. Outplacement is one of the top benefits that can be offered to your separating employees and isn’t complicated to execute. We all know how unpredictable layoff planning can be and the best outplacement providers know how to turn things around immediately.
Ideally, you already have an outplacement partner that provides compassionate, one-on-one career transition coaching. If you don’t, call ICC, and we’ll talk you through your options and be that trusted resource.
Below are the steps from start to finish to ensure your employees are taken care of during this tough time.
Call a trusted outplacement provider.
Even if it’s last minute. They should be responsive and make it easy for you. They will recommend program levels and pricing and provide your team with all the necessary documents and scripts. No contract is needed to start these services.
Even under short notice, outplacement providers should be responsive and make it easy for you.
Have notification conversations.
These are brief but tough meetings to hold. After sharing the business reason for the layoff, give the news that outplacement support services are being provided. This is a positive end to the conversation. Include the outplacement information in their separation packet and let the employee know someone will be reaching out to them shortly.
Provide the employee contact information to your outplacement provider.
This usually happens electronically through an HRIS system or a link to a submission form. Your provider will take it from there and ensure that your separating employees are respectfully treated and taken care of during their job transition.
After sharing the business reason for the layoff, give the news that outplacement is being provided. This is a positive end to the conversation.
That’s it. You should expect follow-up in the form of client reporting, engagement, utilization rates and satisfaction results. Just initiating the process is as easy as 1-2-3 and it’s never too late to offer outplacement services.